Merchful

Deliveries

We deliver worldwide using well established courier partners. The rates are determined by the weight, shipping method, and delivery address of the order. We aim to provide you with the lowest possible cost for shipping while ensuring that you receive your order in a timely and secure manner.

Our shipping costs within UAE are AED 18 + VAT only. For GCC shipping rates vary from AED 30 to AED 40. For other parts of the Middle East and rest of the world shipping rates vary. More details on exact rates are available on product pages and will also be provided upon store set up.

Please note that some locations may have additional sales tax, duties and/or customs charges.  We are unaware of these at the time the order is placed and these are due from the customer at the time of delivery. If fees are not paid, your order may be returned to us or continued to be held by the Customs or Government or other authority in the country of deliverance.

Delivery Timelines

We process and ship out all complete orders within 2-4 working days of receiving them. Complete orders are orders that have all mockups/artworks provided clearly and are paid. Shipping times are dependent on region. Below are average shipping times for each region based on courier provided information and our own experience. Note this may change from time-to-time depending on our courier partners and seasonalities.

RegionShipping Time
UAE1-2 working days
GCC3-4 working days
Middle East & Indian Subcontinent3-6 working days
Rest of World4-8 working days

Other Shipping Terms

Merchful will not deal, ship to or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.